Contact Us

Address:  David Krohnert Photography
2244 North L St. 
Washougal, WA 98671
Phone: (360) 335-1722
Fax: (360) 335-1722
Email: sales@dkphotoart.com

If you would like to send an email to the photographer, David Krohnert, email david@dkphotoart.com.


Shipping

Matted and framed prints are shipped in specially designed shipping cartons to protect the product to your door. Un-mounted prints may be shipped rolled, in a shipping tube. We insure all shipments for the full value.

Most items are in stock and orders will be shipped complete within 5 to 7 days. If, for any reason, the shipment will be delayed longer than 10 days, we will notify you by email of the expected ship date, and notify you by email when it is shipped and provide a tracking number. Your credit card will be not be charged until your order is ready to ship.

Currently, shipping is only available to the U.S. and Canada for orders purchased through this web site. We offer FedEx Ground shipping for most orders. Shipments to P.O. Boxes or to Alaska, Hawaii, and U.S. territories are shipped via the United States Postal Service. For information on other shipping options or to ship to other countries, contact sales@dkphotoart.com


Return Policy

We want you to happy with your purchase of fine art photography. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it, for a full refund, not including the shipping charges. The print must be returned in original condition, shipping pre-paid, in the original packaging. The refund will be made to the credit card, which you purchased with, or check, depending on your method of original payment to us. We recommend that you insure the return shipment for the full value.


Damaged Goods

If the shipment arrives damaged, report it to the carrier immediately and contact us by email to arrange for a replacement. All shipments are insured for full value.


Sending Photos as Gifts

Photo art makes a wonderful gift for friends and family. If you want to send a photo as a gift, you can specify separate shipping and billing addresses on the ordering page. You can also include a personal message with the gift -- just add your message in the "Additional Shipping/Ordering Instructions" section.


Privacy Statement

David Krohnert Photography or dkphotoart.com do not collect customer information, unless you make a purchase.

If you make a purchase from this site, you name will be added to our mailing list, unless you specifically request that you not be included. None of the information that you provide to us will be shared with any other company or entity.

This web site uses a Verisign certificate for identification. Verisign is an independent third-party verification company that authenticates the identity of others on the Internet. By registering with Verisign, we can assure our customers that the data submitted on this web site is sent to us and nobody else. For additional information on Verisign, please visit http://www.verisign.com.

(c) 2003 DKPhotoArt.com, David Krohnert Photography. All rights reserved. Click here to read the full copyright notice.